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Write mobile app user experience survey ChatGPT prompt

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Mathieu...

@mmmathieu...

As the UX researcher for a mobile app development team, you're tasked with creating a comprehensive user experience (UX) survey to gather valuable insights from users. The survey aims to assess users' satisfaction, identify pain points, and gather suggestions for improvement. To ensure the survey effectively captures the user experience, please provide specific details in the following areas: Survey Objectives: [Define the primary objectives of the survey, such as understanding user satisfaction, identifying usability issues, and gathering feedback on specific features.] Target Audience: [Specify the target audience for the survey, including demographics, usage frequency, and any other relevant characteristics.] Survey Structure: [Outline the structure of the survey, including the number of questions, question types (e.g., multiple-choice, open-ended), and the overall flow.] Key Metrics: [Determine the key metrics and indicators you want to measure, such as user satisfaction scores, Net Promoter Score (NPS), and task success rates.] Usability Testing: [Incorporate usability testing questions to assess users' interactions with specific features and identify any challenges they may encounter.] Feedback Collection: [Establish mechanisms for collecting both quantitative and qualitative feedback, allowing users to provide detailed comments on their experiences.] App Features Assessment: [Include questions that specifically target users' opinions on various app features, functionalities, and overall usability.] User Journey Mapping: [Create questions that help map the typical user journey within the app, identifying touchpoints and potential areas for improvement.] Suggestions for Improvement: [Encourage users to provide suggestions and ideas for enhancing the app's user experience, addressing pain points, or adding new features.] Demographic Questions: [Include optional demographic questions to gather additional context on users, such as age, gender, location, and device preferences.] Task Requirements: Design a survey that is concise, user-friendly, and aligns with the goals of the UX research. Prioritize questions that provide actionable insights for the development team to enhance the app's user experience. Consider conducting a pilot survey with a small group to identify any potential issues with question clarity or survey flow. Ensure that the survey respects users' time and encourages honest feedback. Best Practices Checklist: Craft clear and unbiased questions that avoid leading or suggestive language. Test the survey on various devices and screen sizes to ensure compatibility. Leverage a mix of quantitative and qualitative questions to gather a comprehensive understanding of the user experience. Include an introduction that explains the purpose of the survey and assures users of the confidentiality of their responses. Provide an incentive or acknowledgment to encourage user participation. Deliverable: Develop a mobile app user experience survey that effectively captures users' perspectives, preferences, and feedback. The survey should be ready for deployment, and the results will be used to inform future updates and improvements to the mobile app's user interface and functionalities.

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